Promotion
Rules

Read the Rules and
enjoy the benefits

General
Promotional Rules

Come and have some fun on the casino floor and participate in our exciting gaming promotions where you  could stand a chance to win some fantastic prizes. Remember, you must be 18 years of age and over! The  entry criteria, prizes that are up for grabs, as well as promotion rules may be different for each promotion. To view the rules related to each promotion, please refer to the relevant promotion tab alongside or enquire at the Guest Services Desk. Our hosts will be happy to assist you with any information.

If you would like to know more about our ongoing promotions, please visit the Guest Services Desk and either supply or update your details, so that we can keep you informed.

General Terms & Conditions

  • This voucher can only be used once.
  • The use of these premises is at your own risk.
  • This voucher cannot be exchanged for cash.
  • You are entirely responsible for your own vehicle.
  • A gaming visit is defined as Slots and/or Tables play that is recorded on the patron’s Rewards card once within a 24-hour period (from 08h00 to 08h00).
  • This voucher excludes 3D films.
  • This voucher is valid until the specified expiry date and cannot be extended.
  • This voucher cannot be exchanged for cash.
  • This voucher is not valid in the 1st week of a release date.
  • This voucher is for a one-night stay at Palazzo Hotel for two including breakfast at Medeo Restaurant.
  • This voucher is valid until the specified date on voucher and may not be extended there after (the following dates are excluded 24th, 25th, 26th, 31st December and the 14th February).
  • Bookings subject to availability.
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued.
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the prize letter. You will be required to produce the original prize letter on arrival at the hotel, copies will not be accepted.
  • A R500 refundable deposit is required to be paid upon check in at the hotel.
  • This voucher is for a one-night stay at Southern Sun Montecasino for two including breakfast at Punchinello’s Restaurant.
  • This voucher is valid until the specified date on voucher and may not be extended there after (the following dates are excluded 24th, 25th, 26th, 31st December and the 14th February).
  • Bookings subject to availability.
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued.
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the prize letter. You will be required to produce the original prize letter on arrival at the hotel, copies will not be accepted.

Casino FreePlay

Casino FreePlay offering –
all you need to know

  1. Casino FreePlay works on the basis of replacing your bet after every spin
  2. Casino FreePlay is loaded onto a Rewards card
  3. Once the card is inserted a welcome message and the current Casino FreePlay balance will be displayed
  4. Casino FreePlay must be activated by inserting a minimum of R10
  5. The Casino FreePlay can be used on multiple machines by removing the Rewards card and inserting it into another machine
  6. Casino FreePlay cannot be cashed out
  7. Only winnings or remaining credits can be cashed out

Copies of these rules are available at the Customer Service Desk

Our Golden Horse Rewards Programme aims to reward our members each chance we get. No frills, no fuss – just relevant benefits that you can actually use!

WINNERS KNOW WHEN TO STOP

Tsogo Sun Gaming proudly supports the National Responsible Gambling Programme. Winners know when to stop. Only persons 18 years and older are permitted to gamble. National problem gambling counselling toll-free helpline 0800 006 008. Tsogo Sun Gaming casinos are licensed casinos.

Copyright © 2020 Tsogo Sun Gaming. All rights reserved 

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